Privacy Policy for Momuseo Travel Agency
Welcome to the privacy policy of Momuseo Travel Agency. We are committed to protecting your personal information and your right to privacy. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or engage our services. If you have any questions or concerns about our policy or practices regarding your personal information, please contact us.
1. Information We Collect
When you visit our website and use our services, we may collect personal information from you. This may include:
- Personal Identification Information: Name, email address, phone number, postal address, and payment information.
- Travel Preferences: Travel dates, preferences, and special requests.
- Technical Information: IP address, browser type, device type, and operating system.
- Usage Data: Information about your interactions with our website, including page views, and the time and date of your visit.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To process your bookings and manage your travel arrangements.
- To Improve Our Services: To analyze usage patterns and enhance the user experience on our website.
- To Communicate with You: To send you confirmations, updates, and other information regarding your travel plans.
- To Marketing Purposes: To send promotional offers, newsletters, and other marketing communications, where you have provided consent.
- To Ensure Security: To monitor for suspicious activity and ensure the integrity of our services.
3. Legal Basis for Processing Personal Information
We will process your personal information based on the following legal grounds:
- Consent: You have given us clear consent to process your personal information for a specific purpose.
- Contractual Necessity: Processing your personal information is necessary for the performance of a contract with you.
- Legal Obligation: We are required to comply with applicable laws.
- Legitimate Interests: We have a legitimate interest in processing your personal information, such as improving our services.
4. How We Share Your Information
Your privacy is of utmost importance to us. We may share your information in the following situations:
- Service Providers: We may share your information with third parties who provide services on our behalf, such as payment processors, travel partners, and marketing agencies.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that business transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, fraud, or threats to the safety of any person.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. Here are some details about our use of cookies:
- Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for our website to function properly and cannot be turned off in our systems.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
- Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements.
- Managing Cookies: You can manage your cookie preferences through your web browser settings. You can also choose to delete cookies that have already been set.
6. Data Security
We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, and alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, and as required to fulfill any legal obligations. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide services to you.
- The length of time that your information is needed to fulfill the purposes described in this policy.
- Whether there is a legal obligation to which we are subject.
8. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:
- The Right to Access: You have the right to request copies of your personal information.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal information.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and terms of service of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please contact us. Your trust is important to us, and we are committed to ensuring your privacy is protected.